Match the Options Below with the Correct Phrases

question 72

Multiple Choice

Match the options below with the correct phrases:
-benchmark

• A)a temporary team
• B)the ability of a product or service to meet or exceed customer expectations
• C)solving quality problems before the design phase
• D)their purpose is to make a project better
• E)the sharing of information and decision making
• F)a relationship of inputs needed to produce outputs
• G)the product to meet or beat in terms of design and service
• H)determines if customer requirements are being met
• I)requires individuals to think in terms of process
• J)a way to structure innovation
• K)created TQM
• L)someone who starts and assumes the risk of a business
• M)commits organizations and their people to continual learning and requires that well-trained people be allowed to apply, without fear, what they learn
• N)informing employees of changes in the critical numbers used to measure a company's processes

---

Definitions:

Diffusion

A method where a new idea is spread via specific pathways over a period among individuals within a societal structure.

Substantial Diffusion

The wide and significant spread of ideas, practices, or innovations across a large population or area.

Complex Innovations

Innovations that involve multiple interdependent elements and changes, requiring comprehensive understanding and adaptability for successful implementation.

Diffuse

To spread or disperse something widely, or to become less concentrated or focused.