An Interoffice Memo Circulated Within the Shipping Department Regarding On-Time

question 29

Multiple Choice

An interoffice memo circulated within the shipping department regarding on-time deliveries is:

• A)upward communication.
• B)horizontal communication.
• C)inappropriate information.
• D)downward communication.

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Definitions:

Job Analysis

The process of gathering, documenting, and analyzing information about job duties, responsibilities, necessary skills, outcomes, and work environment of a specific job.

Workforce Planning

The process used by managers to determine their needs with regard to human resources including retaining their talented employees, promoting employees, as well as removing poor performers.

Critical Elements

Fundamental components or aspects that are essential for the success or effectiveness of a system, process, or strategy.

Bona Fide Occupational

A qualification or requirement that is genuinely necessary for a particular job, used to justify certain hiring criteria that might otherwise be viewed as discriminatory.