With So Much Information and Moving Parts Within a Company

question 33

Multiple Choice

With so much information and moving parts within a company, technology has made it possible for employers to monitor many aspects of employee jobs and duties. What is a system that can track employee's activities by measures as keystrokes, error rate, and number of transaction processed?

• A)Anti-spam system
• B)Information intelligence system
• C)Workplace MIS monitoring
• D)Company technology monitoring

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Definitions:

Malcolm Baldrige

A set of standards for quality improvement established by the U.S. Department of Commerce, named after Malcolm Baldrige, the 26th Secretary of Commerce.

National Quality Award

is an award given to organizations that exhibit outstanding quality management and operational excellence.

Communication Problems

Challenges and barriers in the transmission of information among individuals or groups, leading to misunderstandings, inefficiency, and conflict.

Democratic Leadership

A leadership style that involves making decisions based on the input and consensus of the whole group.