The Evolution of CRM Is Reporting, Analyzing, and Predicting

question 15

True/False

The evolution of CRM is reporting, analyzing, and predicting.

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Definitions:

FAB Formula

A sales technique focusing on the features, advantages, and benefits of a product, designed to present its value proposition effectively.

Customer Profile

A detailed description of the characteristics, behaviors, and demographics of a business's typical customers.

Analogy

A comparison between two different situations that have something in common.

Simile

A figure of speech that makes a comparison between two different things using "like" or "as" to create a vivid description.