The Manager at UTC Spent Time Learning the Warehouse System

question 5

Multiple Choice

The manager at UTC spent time learning the warehouse system as an insider views it,and discovered that inaccurate warehouse inventory numbers resulted from

• A) employees throwing away materials.
• B) a problem with software that tracked inventory.
• C) pressures on employees to work fast, preventing them from accurately counting and recording what was shipped.
• D) employee theft.

---

Definitions:

Cognitive Processes

Mental activities involved in acquiring, storing, and utilizing knowledge.

Classical Conditioning

An educational practice where two stimuli are systematically linked; initially, the reaction is prompted by the second stimulus, but eventually, it is prompted by the first stimulus alone.

Alcohol Use Disorder

Alcohol use marked by tolerance, withdrawal, and a drive to continue problematic use.

Instinctive Drift

The tendency of an animal to revert to innate behaviors despite training to the contrary.