Recording a Customer's Communication Style in CRM Software Can Help

question 23

Multiple Choice

Recording a customer's communication style in CRM software can help a salesperson:

• A)remember the names of the customer's children and spouse
• B)ask another salesperson with the customer's communication style to call the customer
• C)know which products a customer will buy and won't buy
• D)remember to adapt his or her style when calling the customer
• E)avoid customers that have different communication styles

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Definitions:

Metabolic Support

Systems or mechanisms within living organisms that facilitate biochemical processes essential for maintaining life.

Voluntary

Actions or activities done by free choice or decision, without coercion.

Skeletal Only

Describes structures or systems that are comprised solely of bones, often used in the context of anatomical studies.

Extracellular Matrix

A complex network of proteins and polysaccharides secreted by cells, providing structural and biochemical support to surrounding cells.