A Newly-Hired Salesperson,Jun-Hee Kim,is Taking Over the Sales Territory of Arvin

question 55

Multiple Choice

A newly-hired salesperson,Jun-Hee Kim,is taking over the sales territory of Arvin Vasquez,a salesperson for her company who is moving out of the area.Arvin left detailed notes on the clients he'd made contact with in the CRM system,so Jun-Hee is reviewing these notes.Jun-Hee reads the following about Bob Costello: "Bob is super-friendly and outgoing.He loves to deep-sea fish and goes on three trips a year to fish,always in the Carribbean.His wife is Carol and his kids are Taylor (4th grade) and Jordan (6th grade) (both girls) .His focus on buying is durability,then price and relationship with trustworthy sales rep tied for second.Prepare to talk for awhile,but he makes decisions quickly and will get back to you when he says he will."
Based on this summary,what communications style does Bob Costello most likely have?

• A)Sociable
• B)Directive
• C)Emotive
• D)Supportive
• E)Reflective

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Definitions:

Homework Assignments

Tasks assigned to students by their teachers to be completed outside of class intended to reinforce learning, practice skills, or prepare for upcoming lessons.

Establish Commitment

Establishing commitment involves the process of ensuring that individuals or parties are dedicated and bound to a certain cause, plan, or relationship.

Negative Reinforcement

A behavior modification technique that involves the removal of an unpleasant stimulus to increase the likelihood of a desired behavior.

Scapegoat's Feelings

The emotions experienced by an individual who is unfairly blamed for problems or negative outcomes, often leading to feelings of rejection, guilt, or low self-esteem.