On the Communication Style Grid,the Two Communication Styles with Low

question 60

Multiple Choice

On the communication style grid,the two communication styles with low dominance are Reflective and Supportive.Salespeople with these two communication styles would be best suited for sales situations in which:

• A)the product is simple to understand so the salespeople don't have to spend much time with potential clients
• B)the product is highly technical or involved and requires a strong focus on partnering over the long term to discover solutions for the client
• C)the customers understand the low dominance of the salespeople and are willing to work with them despite their communication styles
• D)the customers are all Reflective or Supportive communication styles also
• E)the salespeople are not required to have direct contact with potential clients

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Definitions:

Performance Monitoring

The process of continuously observing and evaluating the performance of individuals or systems to ensure objectives are being met.

Supportiveness

The quality of providing encouragement, assistance, and comfort to others, fostering a positive environment.

People Person

A term used to describe someone who enjoys and is particularly good at interacting with others.

Drive

An inner urge that motivates individuals to accomplish goals, often influenced by biological, psychological, and societal factors.