Which of the Following Statements About the Sources of Product

question 40

Multiple Choice

Which of the following statements about the sources of product knowledge is true?

• A)Company product literature is of less value to salespeople than it is to customers.
• B)The best source of information on the product is the director of sales.
• C)Plant tours would be of little value to people in retail and service selling.
• D)A salesperson cannot really understand the product until he or she has spent time on the manufacturing line producing it.
• E)Spending time using the product can give a salesperson in-depth knowledge of its features.

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Definitions:

Unstructured

Lacking a predefined data model or organization, often referring to information or processes.

Factual Information

Data and details that are true and can be verified, not based on feelings or opinions.

Uncertain Environment

A condition in which there is a lack of predictability or stability in the external or internal environment, affecting organizational strategies and decisions.

Intuition

The ability to understand or know something immediately, without the need for conscious reasoning or analysis.