A Customer Walks into a ShipNow Location with Four Boxes

question 51

Multiple Choice

A customer walks into a ShipNow location with four boxes and a document envelope,all going to different destinations in different amounts of time with different security and notification needs.
-What should the salesperson focus on to differentiate ShipNow's product from other shipping services?

• A)the different times ShipNow is able to offer that other shippers cannot
• B)ShipNow's prices are lower than cost
• C)the added value the salesperson creates by making the shipping process and service options easy for the customer
• D)auxiliary products ShipNow sells,like boxes and packing tape
• E)internet tracking of packages

---

Definitions:

Farm Women

Women engaged in agricultural activities, either through direct farming work or managing farm operations.

Knights of Labor

A leading 19th-century American labor organization that aimed to protect the rights of workers, advocating for economic and social reforms.

Economic Inequality

The unequal distribution of wealth, income, and opportunities among individuals or groups within a society.

Chinese Immigrants

People hailing from China who move to another country, historically significant for their roles in the labor force during the development of the American West in the 19th century.