A Company Has Developed a Calendar/messaging/paperwork Center That Helps Working

question 18

Multiple Choice

A company has developed a calendar/messaging/paperwork center that helps working mothers organize their families' schedules and paperwork.All the mothers who have tried it have loved it,and it is priced comparably to normal planners,although it offers much more.
-A company spends much of its salespeople's time in the selling process on promoting features and benefits of the product to customers.The salespeople have a high closure rate of initial sales,but a low rate of repeat business.What should the salespeople focus on to improve retention rate?

• A)needs awareness
• B)building rapport
• C)presentation skills
• D)delivery
• E)the close

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Definitions:

Theory

A set of concepts designed to clarify something, rooted in universal principles that are not dependent on the subject matter in question.

Essential Behaviors

Fundamental actions or conducts that are necessary for achieving certain outcomes or objectives.

Leader

An individual who guides or influences a group towards achieving specific goals or visions.

Leadership Theories

Leadership theories are frameworks and models that seek to explain how leadership works, the traits and behaviors of leaders, and the interaction between leaders and followers.