The Process of Sending Back to the Prospect What You

question 28

Multiple Choice

The process of sending back to the prospect what you as a listener think the person meant,both in terms of content and in terms of feelings,is referred to as:

• A)surveying
• B)active listening
• C)probing
• D)configuring a solution
• E)interaction

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Definitions:

Anatomy

Anatomy is the branch of biology that studies the structure of organisms and their parts.

Hypothalamus

A region of the brain responsible for the regulation of certain metabolic processes and other activities of the autonomic nervous system, including hunger, thirst, and body temperature.

Cingulate

A part of the brain within the cerebral cortex, involved in emotional and cognitive processing.

Brain Stem

The lower extension of the brain where it connects to the spinal cord, responsible for controlling basic life functions such as breathing and heart rate.