Kaygo Tires,Inc

question 20

Multiple Choice

Kaygo Tires,Inc.designs and manufactures tires for the trucking industry.Their products include tires for semi cabs as well as trailers of various sizes and weight limits.A sales representative for Kaygo is meeting with a trucking company that delivers primarily lumber and other supplies to home improvement and construction retailers.
-As part of the preparation for the presentation,the sales representative should:

• A)research the trucking company's operations and needs
• B)memorize the standardized presentation script
• C)install web conferencing software on the buyer's computer
• D)come up with a persuasive argument for the buyer
• E)include as much information as possible in the presentation

---

Definitions:

Absenteeism

The habitual non-presence of an employee at their job, which can be indicative of larger issues like dissatisfaction, illness, or personal problems.

Psychological Capital

The state of well-being of a person, marked by their belief in their own competencies, a hopeful perspective, future-oriented desires, and their ability to bounce back from adversity.

Self-Efficacy

A person's belief in their own ability to complete tasks and achieve goals.

Optimism

Making internal attributions about positive events in the present and future and external attributions about negative events.