The Tendency for Observers to Underestimate Situational Influences and Overestimate

question 56

Multiple Choice

The tendency for observers to underestimate situational influences and overestimate dispositional influences on other people's behavior is called the

• A) false consensus bias.
• B) misinformation effect.
• C) fundamental attribution error.
• D) dispositional bias.

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Definitions:

Congruence

The state or quality of being in agreement or harmony.

Suggestion Systems

Programs designed to enhance upward communication by soliciting ideas for improved work operations from employees.

Upward Communication

The process by which information or feedback is communicated from lower levels of an organization to its higher levels, often involving feedback or reports from employees to management.

Downward Communication

The flow of information from higher levels of management to subordinate levels within an organization.