Three-Year-Old Benjamin Used to Say "Wadder" When He Wanted His

question 275

Multiple Choice

Three-year-old Benjamin used to say "wadder" when he wanted his parents to get him a drink of water.Now, he is able to say "water" quite clearly.In this instance, Benjamin has made a gain in his use of:

• A)telegraphic speech
• B)phonology
• C)semantics
• D)syntax

---

Definitions:

Customer Satisfaction

A measure of how products or services provided by a company meet or surpass customer expectations, often considered a key indicator of consumer repurchase intentions and loyalty.

Complaint Handling

The process of receiving, managing, and resolving customer complaints in a way that satisfies the complainant and maintains goodwill.

Purchase Decision

The process a buyer goes through when selecting a product or service to buy, including recognizing a need, evaluating alternatives, and making the final decision.

Consumer Purchase Decision Process

The stages a buyer goes through when deciding to purchase a product, including need recognition, information search, evaluation, decision, and post-purchase behavior.