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Carla Blows Little Hassles Out of Proportion and Creates Stress

question 167

Multiple Choice

Carla blows little hassles out of proportion and creates stress unnecessarily.Being caught in traffic means she will never be able to fix dinner or do her homework, when it will just delay things a few minutes.Carla could avoid much of the stress she now experiences if she would try:


Definitions:

Listening Skills

The skill of precisely understanding and perceiving messages throughout the communication process.

Questioning Skills

The ability to ask questions effectively, aiming to gather information, clarify doubts, or probe deeper into a subject matter.

Interpersonal Skills

The abilities used by a person to interact effectively with others, including communication, empathy, and conflict resolution.

Nonverbal Behaviors

Communication actions without the use of words, including gestures, facial expressions, and body language.

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