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An Online ________ Allows Shoppers to Set Aside Desired Purchases

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Short Answer

An online ________ allows shoppers to set aside desired purchases in preparation for checkout, review what they have selected, and edit their selections as necessary.


Definitions:

Manipulation and Co-optation

Techniques used in organizational change management where manipulation involves unobtrusively steering people towards desired behaviors, while co-optation involves winning over or neutralizing opposition by incorporating key individuals into the change process.

Conflict Resolution

The process of resolving a dispute or disagreement between two or more parties in a constructive manner.

Smoothing

In conflict resolution, smoothing refers to an approach that emphasizes agreement and minimizes disagreement to reach a harmonious outcome.

Superordinate Goals

Goals that are shared and require cooperative efforts from individuals or groups that might otherwise have individual or conflicting objectives.

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