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Total Quality Management
Managing with an organization-wide commitment to continuous improvement, product quality, and customer needs.
Quality Issues
Concerns related to the standards of products or services, indicating defects or limitations in meeting specified criteria.
Larger Organization
Refers to a business or entity that operates on a significant scale, having extensive reach, resources, personnel, and complexity.
Classical Approach
A theory of management that emphasizes a structured, formal organization and the importance of efficiency and productivity.
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