To Effectively Cater to the Needs of Its Customers, Yankin

question 109

Multiple Choice

To effectively cater to the needs of its customers, Yankin, a retail company, believes that it is important to train its employees on speaking and listening skills. Yankin can enhance its employees' communication skills by providing training on _____.

• A) decision-making skills
• B) managing skills
• C) problem-solving skills
• D) interpersonal skills

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Definitions:

Materials Cost

The total expense of materials used in the production of a product, including direct materials and any additional materials necessary for production.

Conversion Costs

The combined costs of direct labor and manufacturing overheads incurred to convert raw materials into finished goods.

Weighted-Average Method

An inventory costing method that calculates the cost of goods sold and ending inventory based on the average cost of all inventory items, weighted by the quantity of each item.

Painting Department

A specific section within a manufacturing facility where products or parts are painted, typically distinguished for costing and operational purposes.