The Sales Department at Delta Corp

question 111

Multiple Choice

The sales department at Delta Corp. has devised a set of rules for its employees. All the employees are required to be in the office premises by 8 a.m. every day. They are also required to wear business casuals. In addition, every employee has to send a productivity update to his or her supervisor before leaving for the day. In this case, the sales department has developed _____.

• A) job descriptions
• B) hierarchies
• C) stretch goals
• D) norms

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Definitions:

Summarize Benefits

Involves condensing key advantages or positive aspects of a product, service, or situation into a brief, clear presentation.

Buyer's Needs

The requirements or demands of a consumer that influence their purchasing decisions, including functionality, price, convenience, and status.

Assumptive Close

A sales technique where the salesperson assumes the customer has decided to make a purchase and proceeds with steps to finalize the sale, often leading to a sense of inevitability about the transaction.

Long-Term Customers

Clients or buyers who have been purchasing products or services from a business for an extended period, showing loyalty.