Which of the Following Is True of Diversity Pairing

question 7

Multiple Choice

Which of the following is true of diversity pairing?

• A) It involves pairing customer service executives and customers based on their cultural or racial similarities.
• B) It is aimed at curbing preferential treatment of employees.
• C) It involves preparing formal assessments that measure employee and management attitudes.
• D) It is aimed at changing stereotypical beliefs and attitudes.

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Definitions:

Career-oriented Social Exchanges

Interactions between individuals in a professional setting that focus on advancing career goals and development.

LMX Theory

Stands for Leader-Member Exchange Theory, a concept emphasizing the dyadic relationships between leaders and individual members and how these affect performance and outcomes.

In-group Relationships

Close connections and interactions within a group where members share common interests or identities.

Characteristics

Traits or attributes that distinguish an individual, group, or thing from others.