A Multinational Corporation Realized That It Needed to Cut Costs

question 75

Multiple Choice

A multinational corporation realized that it needed to cut costs in order to compensate for the financial losses that it was facing. Among other measures, it decided to discontinue reimbursements for transportation, despite all the grievances put forward by the employees to the managers regarding the issue. As a result, employees commuting long distances to get to work became resentful toward the management and started showing their discontentment by taking longer breaks and frequent leaves. In this context, which of the following would most likely have reduced the dissatisfaction of workers?

• A) Empathetic listening
• B) Perceptual filtering
• C) Reactive communication
• D) Selective attention

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Definitions:

Efficiency Practice

Involves utilizing the most effective strategies and methods in a time-sensitive manner to achieve the best outcomes.

Salutary Suggestions

Beneficial recommendations or advice aimed at promoting health or wellbeing.

Stamina

The ability to sustain prolonged physical or mental effort; endurance.

Efficacy Research

Studies conducted to assess the effectiveness of interventions, treatments, or therapies under controlled conditions.