Jonah Is an Efficient Member of the Design Team at Cheer

question 93

Multiple Choice

Jonah is an efficient member of the design team at Cheer Advertising. However, he is often burdened with extra work that forces him to work overtime. Frustrated by this situation, he writes an email to the head of the design department expressing the difficulties he is facing at work. In the given scenario, Jonah is engaging in _____.

• A) downward communication
• B) upward communication
• C) horizontal communication
• D) informal communication

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Definitions:

Discontinuity Effect

The phenomenon where groups exhibit less cooperation and more often competitive or hostile behaviors than individuals.

Hostile

Showing or feeling opposition or dislike; unfriendly.

Positive Intergroup Contact

Interactions between members of different groups that are characterized by cooperation, equality, and respect, leading to reduced intergroup prejudice and conflict.

Prejudice

Preconceived judgment or opinion, often based on irrational feelings, mistrust, or stereotypes, directed towards a person, group, or race.