Wilvade Inc

question 85

Multiple Choice

Wilvade Inc. has modified the work timings for its employees. The employees of the company believe that the new timings are inconvenient and voice their concerns to the management. The management tries to understand the perspective of the employees and is willing to address their issues. In this scenario, the management of Wilvade Inc. is most likely using _____.

• A) empathetic listening
• B) incongruent communication
• C) reactive communication
• D) respondent conditioning

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Definitions:

On-Call Doctor

A medical professional who is available to provide healthcare services during hours or circumstances outside of the regular schedule.

Practice Management

The administrative and business aspects of running a medical, dental, or healthcare practice to ensure efficient operation and patient satisfaction.

Financial Components

Various elements that make up the financial structure of an organization, such as assets, liabilities, revenue, and expenses.

Administrative Operations

The tasks and activities related to the management and execution of fundamental organizational functions and office duties.