_____ Is the Use of Hierarchical Authority to Influence Employee

question 73

Multiple Choice

_____ is the use of hierarchical authority to influence employee behavior by rewarding or punishing employees for compliance or noncompliance with organizational policies, rules, and procedures.

• A) Normative control
• B) Bureaucratic control
• C) Concertive control
• D) Objective control

---

Definitions:

False Eyewitness

A situation where a witness of an event gives inaccurate, misleading, or mistaken testimony.

Misinformation Effect

A situation where the accuracy of a person's episodic memory deteriorates because of information encountered after the event.

Source Amnesia

A memory disorder where someone can recall certain information but forgets the source of that information.

Retroactive Interference

occurs when new information interferes with the recall of previously learned information.