A Logistics Company Recently Installed Microchips in All Its Telephone

question 36

Multiple Choice

A logistics company recently installed microchips in all its telephone sets to track and record calls made by its employees. The company did this to ensure that the employees were making only service calls and not personal calls. This is most likely an example of _____.

• A) normative control
• B) bureaucratic control
• C) concertive control
• D) objective control

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Definitions:

Potential Buyers

Individuals or entities that have shown interest or the capability to purchase a product or service, making them target audience for marketing and sales efforts.

Fraudulent Affiliates

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