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Orlando Is a Manager and Sales Coordinator at ETC Merchandise

question 23

Multiple Choice

Orlando is a manager and sales coordinator at ETC Merchandise. His team members have the liberty to work from home or office, just like Orlando does, as long as they meet the sales targets every month. Orlando allows them this liberty because he knows that they are highly focused and dedicated like him, and that they monitor their own progress and work effectiveness, just like he does for himself. This scenario illustrates the concept of _____.


Definitions:

Procedural Conflict

A disagreement among team or organization members about the methods or processes used to achieve goals.

Distributive Negotiation

A negotiation approach focused on dividing a limited amount of resources, often leading to win-lose outcomes.

Integrative Negotiation

A negotiation strategy where parties collaborate to find a "win-win" solution that offers mutual benefits.

Hard Negotiation

A negotiation strategy that involves assertiveness and an unwillingness to make concessions, focusing on winning as much as possible.

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