Ellen Ortiz Works as a Sales Manager at a Telecom

question 46

Multiple Choice

Ellen Ortiz works as a sales manager at a telecom firm. The company has recently launched a new product in the market. Her work in the next few weeks involves sharing knowledge about the product with her team members. She will also need to inspire them to reach their sales targets and clarify any doubts about the new product. Which of the following roles is Ortiz playing?

• A) leader
• B) liaison
• C) disseminator
• D) spokesperson
• E) negotiator

Recognize the global trends and sociological approaches to understanding social change.

Grasp the life cycle stages of social change and the theories explaining societal evolution.

Understand the role and impact of social movements, collective behavior, and the conditions necessary for social change.

Distinguish between different types of cultures and collectivities based on Sorokin’s and Parsons's theories.

---

Definitions:

Self-evaluation

The process through which an individual assesses their own abilities, achievements, and behaviors in relation to personal standards or societal norms.

Emotional Development

The growth in the ability to experience, express, and interpret a wide range of feelings and emotions.

Orderly

A healthcare professional responsible for the non-medical care of patients and the maintenance of order and cleanliness in a hospital.

Individualistic

A social theory favoring freedom of action for individuals over collective or state control.