Managers Who Oversee the Movement of Jobs to Countries with Low-Cost

question 56

Multiple Choice

Managers who oversee the movement of jobs to countries with low-cost labor are most likely to ________.

• A) provide poor customer service to the majority of global customers
• B) face the difficult task of balancing the interests of different groups
• C) manage a culturally homogeneous workforce
• D) operate in niche markets
• E) lose competitive advantage by exporting jobs

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Definitions:

Compliance

Changing one’s behavior as a result of other people directing or asking for the change.

Conformity

The act of matching attitudes, beliefs, and behaviors to group norms or standards.

Altruism

Prosocial behavior that is done with no expectation of reward and may involve the risk of harm to oneself.

Obedience

Changing one’s behavior at the command of an authority figure.