The Business Head at Solaris Services Was Alarmed by the Finding

question 90

Multiple Choice

The business head at Solaris Services was alarmed by the finding of a recent survey conducted in-house which revealed that most employees were dissatisfied with their work. He holds a meeting with various department heads to identify ways to stem the brewing discontent. One manager suggests providing employees with greater training opportunities. What assumption is the manager making?

• A) Employees feel that their efforts are not being adequately recognized by the management.
• B) Employees are highly skilled and value economic rewards over and above opportunities for growth.
• C) Employees are stifled by the degree of centralized control and bureaucracy within the organization.
• D) Employees feel that their employer does not value them enough to make investments in them.
• E) Employees feel excluded from organizational issues that have an influence on them.

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Definitions:

Trait Perspective

A way of studying personality that focuses on the identification and measurement of specific characteristics and behaviors that define an individual.

Psychodynamic Perspective

An approach in psychology that focuses on studying the psychological factors behind human behavior, emotions, and feelings, considering their connection to experiences from early life.

Reciprocal Determinism

A concept in psychology suggesting that an individual's behavior, personal factors, and the environment all influence each other in a circular relationship.

Self-serving Bias

The common human tendency to attribute positive events to one's own character but attribute negative events to external factors.