Which of the Following Is an Example of Surface Acting

question 82

Multiple Choice

Which of the following is an example of surface acting?

• A) an employee expressing her true admiration for her colleague
• B) an employee masking her emotions of distrust toward the management
• C) an employee striving to like her job even though it feels uninteresting
• D) an employee retorting back at an annoying customer
• E) a colleague trying to get along with a difficult team mate

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Definitions:

Annuity

A monetary product offering a set sequence of disbursements to a recipient, frequently used to generate income for people who are retired.

Discount Rate

In finance, the interest rate used to discount future cash flows of a financial instrument to present value, reflecting the opportunity cost of capital.

Payments

The act of transferring money or value from one party to another in exchange for goods, services, or to fulfill a legal obligation.

Years

Units of time measuring 365 days (or 366 in a leap year), often used to track age, duration, or periods of investment.