Which of the Following Is an Example of Surface Acting

question 82

Multiple Choice

Which of the following is an example of surface acting?

• A) an employee expressing her true admiration for her colleague
• B) an employee masking her emotions of distrust toward the management
• C) an employee striving to like her job even though it feels uninteresting
• D) an employee retorting back at an annoying customer
• E) a colleague trying to get along with a difficult team mate

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Definitions:

Posterior Cingulate Cortex

A part of the brain situated in the medial aspect of the cerebral cortex, involved in processing memory and emotional responses.

Self-perception Theory

A concept suggesting people develop attitudes and opinions by observing their own behavior and concluding what attitudes must have caused it.

Evolutionary Theory

A scientific theory that explains the diversity of life on Earth by means of natural selection, where organisms better adapted to their environment tend to survive and produce more offspring.

Social Identity Theory

The view that social identity is a crucial part of self-image and a valuable source of positive feelings about oneself.