Which of the Following Is an Example of Surface Acting

question 82

Multiple Choice

Which of the following is an example of surface acting?

• A) an employee expressing her true admiration for her colleague
• B) an employee masking her emotions of distrust toward the management
• C) an employee striving to like her job even though it feels uninteresting
• D) an employee retorting back at an annoying customer
• E) a colleague trying to get along with a difficult team mate

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Definitions:

Down Payment

An initial payment made when purchasing an item on credit, typically a percentage of the purchase price.

Savings

Money set aside from income for future use, typically held in secure or low-risk savings accounts or investment products to preserve or grow wealth.

Frequency of Compounding

The number of times interest is added to the principal balance of an investment or loan per time period, affecting the total interest earned or paid.

Future Value

The value of a current asset at a specified date in the future based on an assumed rate of growth.