In the Last One Week, May and Phyllis Have Been

question 6

Multiple Choice

In the last one week, May and Phyllis have been putting in extra hours at work so that the project assigned to them is completed on time. Though the manager was due to assign two more people to this project, he had not done so and, instead, was emphasizing to employees the importance of adhering to the needs of the department in regard to workload. As a result, May and Phyllis, who had double their routine workload, complained to the division manager. May was promptly suspended from work for complaining about her immediate supervisor. This scenario describes ________ power.

• A) reward
• B) legitimate
• C) coercive
• D) expert
• E) referent

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Definitions:

Frustration

A feeling of dissatisfaction, often accompanied by anxiety or depression, resulting from unmet expectations or obstacles to achieving goals.

Stress Research

The study of how individuals respond physically, mentally, and emotionally to pressure, tension, and other external stimuli perceived as challenging.

Desired Goal

An objective, outcome, or state that a person or organization actively seeks to achieve or accomplish.

Health Psychology

A field of psychology that focuses on how psychological, behavioral, and cultural factors contribute to physical health and illness.