When the Production Manager at CalTrack Was Asked to Provide

question 20

True/False

When the production manager at CalTrack was asked to provide reasons for the delay in the last batch of stock to be produced for the month, he clearly stated that this was the result of one of his front-level managers taking two days off and that the fault was not his. The manager is using buffing as a defensive behavior here.

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Definitions:

Operant Behavior

Behavior that is controlled by its consequences, including rewards and punishments, in the context of operant conditioning.

Functional Analysis

In behaviorism, a description of how a behavior is a function of the environment of the person or animal that performs it.

Empiricism

The philosophical perspective that knowledge comes primarily from sensory experience and observation.

Operant Conditioning

Skinner’s term for the process of learning in which an organism’s behavior is shaped by the effect of the behavior on the environment.