________ Refers to Actions That Contribute to the Psychological Environment

question 65

Multiple Choice

________ refers to actions that contribute to the psychological environment of the organization, such as helping others when not required.

• A) Citizenship
• B) Counterproductivity
• C) Satisficing
• D) Social loafing
• E) Groupthink

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Definitions:

Leniency Errors

A type of bias in performance appraisals where the evaluator tends to rate employees more favorably than their performance deserves.

Recency Errors

A cognitive bias that leads individuals to give greater importance to the most recent information or experiences.

Worker Involvement

The meaningful participation and empowerment of employees in the decision-making processes within their workplace.

Transformational Leadership

A leadership style that inspires and motivates followers through positive changes, vision, and consideration of their needs and interests.