Marcel Hates the Annual Review Process He Has to Do

question 43

Multiple Choice

Marcel hates the annual review process he has to do for the employees in his department. Although he is fully aware of some of his employees' faults, he is reluctant to discuss them in person, and is only comfortable writing them in an unsigned report that his supervisor will review. Marcel's behavior demonstrates ________.

• A) provision of due process
• B) inflated assessment of employee performance
• C) organizational citizenship behavior
• D) managerial sincerity
• E) fear of confrontation

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Definitions:

Facility Sustaining Costs

Expenses incurred to maintain the operational capacity of a physical facility or infrastructure, excluding costs related to direct production activities.

Cleaning

The process of removing contaminants, dirt, and impurities from objects and environments, often for maintaining health and hygiene.

Custodial Work

The cleaning, maintenance, and upkeep tasks performed to manage and maintain buildings and facilities.

Activity-Based Costing

A method of accounting that allocates costs to specific products or services based on the resources they consume.