Rose Is a Telephone Order Taker for Brylane,a Catalogue Retailer

question 137

Multiple Choice

Rose is a telephone order taker for Brylane,a catalogue retailer of furnishings for bedrooms and baths.A customer called and asked if the sea green in a bedspread she had purchased matched the green in a lamp offered in the newest Brylane catalogue.Rose got the potential customer's phone number,went out to the warehouse,located the items,determined they did not match,and called the potential customer to tell her that information.Which type of orientation is illustrated by Rose's actions?

• A)societal
• B)market
• C)sales
• D)production

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Definitions:

Militarism

The belief in building and maintaining strong armed forces to defend or promote national interests.

Ideology

Ideology represents a system of ideas and ideals, especially those that form the basis of economic or political theory and policy.

Ethics Instruction

The process of teaching or learning moral principles and how to apply them in real-life situations or professional practices.

Decision-Making Models

Theoretical frameworks that outline systematic processes for making choices and solving problems, often incorporating rational, emotional, and psychological aspects.