Networkcar

question 96

Multiple Choice

Networkcar.com sells a plug-in device that connects to computer diagnostic ports that are standard on cars.The device beams signals to dealers who can remotely diagnose or spot trouble.The device allows car dealerships to maintain a closer bond with their customers by offering maintenance before a problem leaves customers with an inoperable or possibly dangerous car.With the device,what can dealers better engage in?

• A)management empowerment
• B)management-customer synergy
• C)relationship marketing
• D)transactional marketing

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Definitions:

Convalescence

The period of recovery and regaining of health following illness, injury, or medical treatment.

Nursing Centre

A healthcare facility focused on providing nursing care and support services to patients.

Ceramics Class

An educational course focused on the art and technique of creating objects with clay and other ceramic materials, fired at high temperatures to make them hard and durable.

Disabled

Pertaining to individuals who have a physical or mental condition that significantly hinders their ability to perform certain tasks or engage in activities considered normal.