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Time-Driven Activity-Based Costing
A refinement of activity-based costing that assigns costs based on the time resources are actually used for activities, rather than on predetermined allocations.
Tech Support Department
A specialized unit within a company that provides technical assistance and support to customers or internal users.
Routing Calls
The process of directing phone calls to the appropriate destination or department within a telecommunication setup or customer service system.
Time-Driven Activity Rate
A costing method that calculates the cost of business activities based on the duration it takes to complete them, using time as a driving factor.
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