To Initiate the CRM Cycle,what Must a Company First Do

question 112

Multiple Choice

To initiate the CRM cycle,what must a company first do?

• A)create marketing objectives.
• B)establish customer relationships with the organization.
• C)determine the level of interaction customers have with the organization.
• D)acquire and capture customer data for product categories.

---

Definitions:

Rule Of Law

A principle that governs a society where laws are publicly promulgated, equally enforced, and independently adjudicated, and are consistent with international human rights principles.

Effective

Capable of producing intended or desired results, often used to describe techniques, policies, or actions that achieve their objectives efficiently.

Society

A group of individuals involved in persistent social interaction, or a large social grouping sharing the same geographical or virtual territory, subject to the same political authority and dominant cultural expectations.

Reciprocity

The obligation to return in kind what another has done for us.