When the Service Being Purchased Requires Little Interaction Between the Service

question 111

Multiple Choice

When the service being purchased requires little interaction between the service personnel and the customer,which service characteristic causes fewer problems?

• A)perishability
• B)inseparability
• C)intangibility
• D)heterogeneity

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Definitions:

Business Entities

Organizations established as separate legal entities for the purpose of conducting business, such as corporations, partnerships, and sole proprietorships.

Sole Proprietorship

A business structure where the business is owned and operated by a single individual, who bears unlimited liability.

Corporation

A legal entity that is separate and distinct from its owners, providing limited liability to its shareholders.

Capital Account Balance

The amount of money in a company's or individual's capital account, indicating the net investment in the entity at a specific point in time.