Examlex
Which of the following is NOT a service component customers use to evaluate service quality?
Materials Handling
The movement, protection, storage, and control of materials and products throughout manufacturing, warehousing, distribution, and disposal processes.
Estimated Manufacturing Overhead
The forecasted indirect costs associated with the production process, not directly tied to specific units.
Machine-Related
Machine-related refers to costs, activities, or operations directly associated with the machinery used in production or manufacturing processes.
Quality Costs
Expenses associated with preventing, detecting, and correcting defective work, including costs of quality control measures and rework.
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