Working with FedEx,Volvo Set Up a Warehouse with a Complete

question 11

Multiple Choice

Working with FedEx,Volvo set up a warehouse with a complete stock of truck parts.A dealer needing a part for an emergency phones a toll-free number,and the part is delivered by FedEx within 24 hours.What is Volvo using?

• A)outsourcing
• B)cross-docking
• C)piggybacking
• D)an integrated demand channel

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