Dave Was a Switchboard Operator at a Power Company in a Small

question 31

Multiple Choice

Dave was a switchboard operator at a power company in a small Pennsylvania town.In the 1970s,there was a massive blackout in New York City.Without the instant communication we have today,the blackout spread quickly because the power companies couldn't speak to one another quickly enough for them to shut down their breakers (which would actually stop further damage) .Dave started to notice some strange surges in the far reaches of his company's power grid and made an instant (and unauthorized) decision to "shut it all down".They threw all the breakers and,by opening all of the circuits,basically stopped the blackout from causing damage to power grids all over the company.Dave became an "everyday hero" in power companies across the Northeast for his action.His careful attention and quick decision saved the company a lot of money (and a lot of people a lot of hassle) .His quick rise to "hero" status illustrates:

• A)Disciplinary power and leadership
• B)Narrative leadership
• C)Resistance leadership
• D)Gender and leadership

---

Definitions:

Rule Of Reciprocity

A social norm where individuals feel obliged to return favors or kindness received from others.

Social Exchange Theory

The idea that interpersonal relationships are governed by perceptions of the rewards and costs exchanged in interactions.

Economic Model

A theoretical construct representing economic processes by a set of variables and a set of logical or quantitative relationships between them.

Evolutionary Implications

The potential long-term effects or significances of evolutionary processes on organisms, behaviors, or traits.