If a Service Employee Provides the Service, Then the Employee

question 149

Multiple Choice

If a service employee provides the service, then the employee becomes a part of the service. This is an example of service ________.

• A) intangibility
• B) inseparability
• C) variability
• D) perishability
• E) heterogeneity

---

Definitions:

Good Faith

A principle requiring parties to act honestly and not mislead or withhold critical information in transactions.

Ownership Rights

The legal rights that confer control and discretion over property, including the rights to use, sell, or lease it.

Article 2

Relates to a section or part of a legal document or legislation that deals with a specific point or issue.

Transactions in Goods

Commercial exchanges involving the sale and purchase of physical products, as opposed to services or digital goods.