Alex Smith Rents Storage Space to College Students Who Go

question 50

Multiple Choice

Alex Smith rents storage space to college students who go home for the summer but do not want to haul all of their property home and back. The business is profitable during the summer months, but when the storage space is unoccupied in the off-season, Alex loses money. Which of the following characteristics of service is most likely the source of Alex's problem?

• A) intangibility
• B) perishability
• C) inconsistency
• D) variability
• E) inseparability

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Destroying Brain

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