Interviewers Use ______ Questions When They Notice Discrepancies or Inconsistencies

question 6

Multiple Choice

Interviewers use ______ questions when they notice discrepancies or inconsistencies in a client's comments.

• A) open-ended
• B) closed-ended
• C) clarification
• D) confrontation

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Definitions:

Progressive Discipline

A method of dealing with job performance problems that escalates through a series of steps, from verbal warnings to written warnings to suspension and, finally, termination.

Hot-Stove Rule

A management principle comparing the consequences of misconduct to touching a hot stove, implying that discipline should be immediate, consistent, impersonal, and related to the offense.

Peer Review Technique

A method used to evaluate work or performance by one's equals (peers) to ensure quality, accuracy, or compliance with standards.

Hot-Stove Rule

A management principle suggesting that discipline should be immediate, clear, consistent, and impartial, similar to touching a hot stove.