The Workload Approach Takes into Account All of the Following

question 25

Multiple Choice

The workload approach takes into account all of the following EXCEPT ________.

• A) customer account status
• B) amount of effort required to maintain the account
• C) customer account size
• D) number of times each class of account is to be contacted
• E) success rate at closing orders with account

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Definitions:

Guidance

The act of offering direction, advice, or instructional information to another, usually aimed at achieving a goal or solving a problem.

Explicit Reason

A clear and detailed reason that is directly stated or explained, without ambiguity.

Guidance

The act of offering direction, advice, or recommendations on how to proceed in a situation.

Abandoned Line

A term referring to discontinued or no longer used railway tracks.