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According to the text, McDonald's was criticized for all of the following EXCEPT ________.
Pay Scales
Structured ranges of pay rates established for different levels or positions within an organization, often based on experience, education, and job responsibilities.
Cross-Training
Training employees to perform operations in areas other than their assigned jobs.
Job Rotation
Job rotation is a human resources strategy that involves periodically moving employees among a variety of jobs to enhance job satisfaction, skills diversification, and employee development.
Employee Exchange Program
A program allowing employees to work at a different branch, department, or affiliated company temporarily to gain diverse experience.
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