When Evaluating Channel Alternatives,if the Existing Channel Is About as Good

question 68

Multiple Choice

When evaluating channel alternatives,if the existing channel is about as good as it can be and if customer satisfaction is low,:

• A)an alternative channel should be utilized.
• B)the fault is not with the channel design,it is with poor management.
• C)the existing system can be changed without sacrificing management goals.
• D)none of the above.

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Definitions:

Self-efficacy

An individual's belief in their own capabilities to achieve outcomes, influencing how goals, tasks, and challenges are approached.

Cues to Action

Triggers or signals that motivate individuals to take action or change their behavior, often discussed in the context of health promotion and behavior change theories.

Healthy Behaviors

Actions or habits by individuals that contribute to maintaining or improving their health.

Social Support

The assistance provided by others, including emotional, informational, and practical help, which is critical for psychological well-being and stress management.